SBI Retired Bank Officer Vacancy 2026: State Bank of India (SBI) has officially announced a new recruitment drive specifically for its retired personnel. Under Advertisement No. CRPD/RS/2026-27/06, the bank is inviting applications for the engagement of Retired Bank Officers as Resolvers on a contract basis. These positions are situated within the Customer Experience Enhancement Department across various circles in India. The online application window is open from April 15, 2026, to May 05, 2026. This initiative allows experienced former officers to contribute their expertise toward streamlining customer complaint resolution. Below is the comprehensive guide on eligibility, circle-wise vacancies, and the interview-based selection process.
SBI Retired Bank Officer Recruitment 2026 Overview
| Particulars | Details |
| Organization | State Bank of India (SBI) |
| Post Name | Resolver (On Contract) |
| Advertisement No. | CRPD/RS/2026-27/06 |
| Total Vacancies | 105 Posts |
| Department | Customer Experience Enhancement |
| Job Location | Various Circles Across India |
| Application Mode | Online Form via sbi.co.in/careers |
| Last Date to Apply | 05 May 2026 |
Important Dates
- Notification Released: 15 April 2026
- Online Application Starts: 15 April 2026
- Last Date: 05 May 2026
- Interview Schedule: To be notified via Email/SMS
Circle-Wise Vacancy Distribution
| Circle | Vacancies |
|---|---|
| Gandhinagar | 6 |
| Amaravati | 3 |
| Bengaluru | 5 |
| Bhopal | 9 |
| Bhubaneswar | 2 |
| Chandigarh | 2 |
| Chennai | 5 |
| New Delhi | 15 |
| Hyderabad | 5 |
| Jaipur | 6 |
| Kolkata | 7 |
| Lucknow | 13 |
| Maharashtra | 4 |
| Mumbai Metro | 5 |
| Guwahati | 6 |
| Patna | 10 |
| Thiruvananthapuram | 2 |
| Total | 105 |
Eligibility Criteria & Salary Structure
- Grade Eligibility: Retired Officers from MMGS-II, MMGS-III, and SMGS-IV.
- Age Limit: Maximum 63 years as of March 31, 2026 (Engagement allowed up to 65 years).
- Service Record: Must have retired on superannuation with a clean service record. Officers who took voluntary retirement (VRS) or have history of disciplinary action are not eligible.
- Experience: Proficiency in banking systems, procedures, and customer grievance handling.
Also Read:- SSC Selection Post Phase XIV Recruitment 2026
Fixed Remuneration (Monthly)
| Grade at Retirement | Monthly Consolidated Salary |
| MMGS-II | ₹45,000/- |
| MMGS-III | ₹45,000/- |
| SMGS-IV | ₹50,000/- |
| Note: No additional allowances, PF, or gratuity are applicable for this contractual role. |
Selection Process
- Shortlisting: Applications will be screened based on the officer’s experience and past performance.
- Personal Interview (100 Marks): A panel interview to assess suitability for the Resolver role.
- Merit List: Candidates scoring above the qualifying marks in the interview will be placed on the merit list.
- Document Verification: Scrutiny of retirement papers and identification.
Job Role and Responsibilities
Selected candidates will be deployed as Resolvers at Circle Complaint Resolution Centres (CCRC). Their primary duties include:
- Efficiently handling and resolving customer complaints.
- Ensuring timely closure of grievances as per bank timelines.
- Enhancing the overall customer experience through expert banking knowledge.
How to apply for SBI retired officer recruitment online.
- Visit the official SBI Careers portal: sbi.co.in/web/careers.
- Go to the “RECRUITMENT OF RETIRED BANK OFFICERS AS RESOLVERS” section.
- Read the detailed advertisement and click on “Apply Online.”
- Register using your email ID and Mobile Number.
- Fill in the application form, ensuring your Retirement Grade and Circle Preference are correct.
- Upload your scanned photograph, signature, and Biodata Format (as provided by SBI).
- Review the application and click Submit.
- Download the system-generated application form for future reference.
Important Related Links
| Title | Date | Link |
| Apply Online Link | 15/04/2026 | Apply Now |
| Official Notification PDF | 15/04/2026 | Download |
| Biodata Format for Retired Officers | 15/04/2026 | Download |
| SBI Current Openings Website | 15/04/2026 | Visit Now |
FAQs – SBI Retired Officer Jobs 2026
No. As per the official notification, this specific recruitment is only open for Retired Officers of State Bank of India (SBI).
No. The selection is based strictly on Shortlisting and Personal Interview. There is no written test.
The engagement is on a contract basis, typically for one year, which may be extended based on the bank’s requirement and the individual’s performance, up to the age of 65.
The current notification specifies eligibility for MMGS-II, MMGS-III, and SMGS-IV. Please refer to the detailed PDF for any specific relaxations.
The last date to apply online and upload documents is May 5, 2026.